Website policy

Privacy Policy

Last updated August 3, 2026

North Alabama Broadband, Inc. respects your privacy. This policy explains the information we may receive through this website and how we use it.

Information You Provide

When you contact us or request service, you may provide your name, email address, phone number, service address, desired service, and other details included in your message. The downloadable version of this website uses your device's email application to send form requests; the website itself does not store form entries.

Automatically Collected Information

Our hosting provider may process basic technical information such as IP address, browser type, device type, requested pages, and timestamps for security, reliability, and traffic measurement. If analytics or additional online forms are added later, this policy should be updated to identify those tools.

How We Use Information

• Review service availability and respond to inquiries.
• Prepare plan, installation, business, or partnership information.
• Provide customer support and operational notices.
• Protect the website, network, customers, and company from fraud or abuse.
• Meet legal and regulatory obligations.

Sharing

We do not sell personal information. We may share information with service providers that support our operations, with infrastructure partners as needed to evaluate or deliver service, or when required by law. These parties are expected to use information only for the applicable purpose.

Data Retention and Security

We retain information only as reasonably needed for the purpose collected, our business records, dispute resolution, security, and legal compliance. No method of transmission or storage is perfectly secure, but we use reasonable safeguards appropriate to the information involved.

Your Choices

You may ask us to correct or delete information you previously provided, subject to legal and operational retention requirements. You may also choose not to submit information through the website and contact us by phone instead.

Children

This website is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children through this website.

Changes

We may update this policy as our website and services develop. The updated date above will identify the current version.

Contact

Questions about this policy may be sent to support@nabroadband.com or directed to 256‑522‑3772.